Professional legal document with terms and conditions for Bahrain eVisa service

Terms and Conditions of Service

Please read these terms carefully before using our Bahrain eVisa application service

Introduction and Acceptance of Terms

Welcome to our Bahrain eVisa application service. These Terms and Conditions govern your use of our website and services related to applying for a Bahrain eVisa. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

Our service is designed to facilitate the Bahrain eVisa application process by providing information, guidance, and application assistance. We act as an intermediary between applicants and the relevant Bahraini authorities. Important: Final visa decisions are made solely by the Government of Bahrain, and we cannot guarantee visa approval.

If you do not agree with any part of these terms and conditions, you should not use our services. We reserve the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any changes.

Key Definitions and Service Description

Service Definitions

For the purposes of these Terms and Conditions:

  • "We," "us," or "our" refers to the Bahrain eVisa application service provider
  • "You" or "applicant" refers to any person using our services
  • "Service" means our Bahrain eVisa application assistance and related support
  • "eVisa" refers to the electronic visa for Bahrain
  • "Processing time" is the duration from submission to visa decision

Our Service Scope

Our Bahrain eVisa service includes:

  • ✓ Application form assistance and guidance
  • ✓ Document verification and formatting support
  • ✓ Submission of applications to Bahraini authorities
  • Application status tracking and updates
  • ✓ Customer support throughout the process
  • ✓ Information about visa types and requirements

Your Obligations as an Applicant

Accurate Information Requirement

You are required to provide complete, accurate, and truthful information in your Bahrain eVisa application. This includes all personal details, passport information, travel dates, and supporting documentation. Any false or misleading information may result in:

  • Application rejection by Bahraini immigration authorities
  • Entry denial at Bahrain border control
  • Legal consequences under Bahraini law
  • Permanent ban from entering Bahrain
  • No refund of service or government fees

Document Requirements

You must ensure that all required documents submitted are:

  • Genuine and unaltered - Documents must be authentic and not modified
  • Clear and legible - Scans or photos must be high-quality and readable
  • Valid and current - Passports must have at least 6 months validity
  • Correctly formatted - Photos must meet Bahrain eVisa photo specifications

Compliance with Laws

By using our service, you agree to comply with all applicable laws and regulations of your home country, Bahrain, and any transit countries. You acknowledge that visa approval does not guarantee entry into Bahrain, and final entry decisions are made by Bahraini immigration officers at the point of entry.

Application Process and Timeline

Processing Time

Standard Bahrain eVisa processing time is 5-8 business days. Rush processing options may be available for an additional fee.

Note: Processing times are estimates and not guarantees.

Government Delays

We are not responsible for delays caused by Bahraini government processing, public holidays, technical issues, or requests for additional documentation.

Communication

All official communications will be sent to the email address provided during application. You must check your email regularly, including spam folders.

Payment Terms and Fee Structure

Fee Component Description Refund Policy
Government Visa Fee Official fee charged by the Government of Bahrain for visa processing Non-refundable in all circumstances
Service Fee Our fee for application assistance, document review, and support services Refundable only if we fail to submit your application
Processing Fee Additional fee for expedited or urgent processing (optional) Non-refundable once processing has begun

Payment Acceptance and Security

We accept payment via major credit cards, debit cards, and secure online payment methods. All payments are processed through encrypted, PCI-compliant payment gateways to ensure your financial information remains secure. For detailed information about costs, please visit our Bahrain eVisa fees page.

Payment Authorization

By submitting payment, you authorize us to charge the total amount displayed during checkout. This includes government fees, service fees, and any optional add-ons you select. All fees are quoted in USD unless otherwise stated. Currency conversion charges may apply based on your bank's policies.

Refund and Cancellation Policy

Refund Eligibility

Refunds are granted only in limited circumstances:

  1. Technical Failure: If we fail to submit your application to Bahraini authorities due to our technical error
  2. Duplicate Payment: If you are accidentally charged multiple times for the same application
  3. Service Not Provided: If we fail to provide the agreed-upon services

Refunds are NOT available for:

  • ✗ Visa rejections or denials by Bahraini authorities
  • ✗ Applicant errors or false information
  • ✗ Changes in applicant's travel plans
  • ✗ Government processing delays
  • ✗ Applications already submitted to authorities

Cancellation Process

You may request to cancel your application before it is submitted to the Bahraini government. To cancel:

  1. Contact our support team immediately via email or phone
  2. Provide your application reference number
  3. Submit a written cancellation request

If we have not yet submitted your application, you may be eligible for a partial refund (service fee minus administrative costs). The government visa fee is non-refundable in all cases.

Refund Processing: Approved refunds will be processed within 14 business days to the original payment method. Please allow additional time for your bank to process the refund.

Privacy and Data Protection

Information Collection and Use

We collect and process personal information necessary for your Bahrain eVisa application, including but not limited to: full name, date of birth, nationality, passport details, contact information, travel dates, and payment information. This data is used exclusively for:

  • Processing your visa application
  • Communicating with you about your application status
  • Complying with legal and regulatory requirements
  • Providing customer support services

Data Security and Sharing

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. Your data will be shared only with:

  • Bahraini Government Authorities: For visa processing and immigration purposes
  • Payment Processors: For secure transaction processing
  • Legal Authorities: When required by law or legal process

For complete details on how we handle your personal information, please review our Privacy Policy. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Retention

We retain your application data for the period required by law and for legitimate business purposes. You have the right to request access to, correction of, or deletion of your personal data, subject to legal requirements and retention obligations.

Limitation of Liability and Disclaimers

Service Limitations

Our service is provided "as is" without warranties of any kind. We do not guarantee:

  • Visa approval by Bahraini authorities
  • Specific processing times or deadlines
  • Entry into Bahrain upon arrival
  • Uninterrupted or error-free service
  • Accuracy of third-party information

Visa Approval Disclaimer: We are an application assistance service and have no control over visa decisions. The Government of Bahrain has sole discretion in approving or denying visa applications.

Limitation of Damages

To the maximum extent permitted by law, we shall not be liable for:

  • Lost profits or business opportunities
  • Travel expenses (flights, hotels, etc.)
  • Consequential or indirect damages
  • Damages exceeding the fees you paid

Travel Advice: We strongly recommend that you:

  • Do not make non-refundable travel arrangements until your eVisa is approved
  • Purchase comprehensive travel insurance
  • Apply well in advance of your intended travel date
  • Verify all passport requirements before traveling

Intellectual Property Rights

Website Content and Materials

All content on our website, including but not limited to text, graphics, logos, images, software, and design elements, is the property of our company or licensed to us. This content is protected by international copyright, trademark, and other intellectual property laws.

Permitted Use

You may access and use our website for personal, non-commercial purposes related to your Bahrain eVisa application. You may not:

  • ✗ Copy, reproduce, or distribute our content without permission
  • ✗ Modify or create derivative works from our materials
  • ✗ Use our content for commercial purposes
  • ✗ Remove copyright or proprietary notices
  • ✗ Reverse engineer or decompile our software

Trademarks

Our company name, logo, and service names are registered trademarks or trademarks of our company. All other trademarks, service marks, and trade names referenced on our website are the property of their respective owners. Unauthorized use of any trademark is strictly prohibited.

Changes to Terms and Visa Regulations

Terms Modifications

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Material changes will be communicated via:

  • Email notification to registered users
  • Prominent notice on our homepage
  • Update date at the bottom of this page

Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We recommend reviewing these terms periodically.

Visa Regulation Changes

Bahrain visa regulations may change without notice. While we strive to keep our information current, we cannot guarantee that all details remain up-to-date at all times. You should:

Governing Law and Dispute Resolution

Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws applicable in our jurisdiction, without regard to conflict of law principles. Any disputes arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the competent courts in our location.

Dispute Resolution Process

In the event of any dispute, claim, or controversy arising from these terms:

  1. Informal Resolution: Contact our customer support team to attempt resolution
  2. Written Complaint: Submit a formal written complaint detailing the issue
  3. Mediation: If informal resolution fails, parties may agree to mediation
  4. Legal Action: As a last resort, disputes may be resolved through legal proceedings

Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to reflect the parties' intent to the maximum extent possible.

Contact Us About These Terms

If you have any questions, concerns, or require clarification about these Terms and Conditions, please contact us:

  • Email: support@evisabahrain.com
  • Support Hours: 24/7 Customer Service Available
  • Response Time: We aim to respond within 24 hours

For application-specific inquiries, please include your application reference number for faster assistance. You can also visit our FAQ page for answers to common questions about the Bahrain eVisa process.

Last Updated: January 13, 2026

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